July 20th
Looking forward to the new software (not out there yet).
Spent the day with my niece sightseeing in London with all the crowds. We went to the Tower of London, there was a mad rush of people...
July 17th
New blog software - and good intentions to regularly update the blog using a handier piece of software. (Although you know what they say about good intentions.)
The start of the summer sees...
March 4th
After almost 12 months - I'm back to bloging.
Great news, SkyScape Solutions Consultants have just helped another client become ISO 9001 and ISO 27001 accredited!
Congratulations to...
March 19th
I loved the idea of a blog - spending some time letting other people in on our thinking process and hopefully giving them some ideas to improve the profitability of their business.
Of course,...
October 17th
Well, the summer has come and gone. And the weather here in the UK has gone all autumnal. Fog in the mornings, cool and damp in the evenings - grey and gloomy most of the time.
A sunny day...
August 3rd
It has been a long time since I last posted. A combination of loads of work (a quality problem, really); a summer visitor from the US and the holiday season here in Europe have conspired to keep...
July 10th
It's been a very interesting month. In the past four weeks, we've made the decision to change the focus of our company. We have always worked on large projects with our clients, helping them to...
June 17th
I was privileged to meet Keith Cunningham last weekend. What a fantastic guy! Listened to him speak for a few hours, and learned an enormous amount from him. But what made the most impact was...
May 30th
No matter where I look, I can see process -- I am often baffled that other people don't see it. Possibly it is because I spend my time looking for it -- you see what you focus on.
Then again,...
April 25th
There is an NLP "presupposition" which states:
The communication you give is the response you receive.
When my son AJ was little, I used to tell him "please take your toys to your room."...
April 16th
Process is easy. Whenever someone's eyes glaze over when I start talking about the value of process.... and they seem to find the idea a bit esoteric, I use the simple analogy of making a fancy...
April 11th
One very interesting way to use a business process modelling tool is to determine the ROI of a project through modelling & simulation.
When working with clients, we document the current...
April 10th
How do you know when your company is at the right point to make the change from a small company that has to dodge and dart and is totally flexible and free, and a company that really needs to have...
April 7th
Been way too busy the last few days, and haven't had much of a chance to write something new. And a friend pointed out that there were spam commercials for a load of things now in the blog's...
April 5th
Every time that I sit down with a new client, I always tell them about the value of process.
"You can't manage what you can't measure." Now there's an old warhorse of a business adage. But...
March 30th
"Just for a moment, concentrate on the infinite, deep blue sky. When we look at something like a table, our consciousness just stops on it. But when we look at deep space, there is nothing to...
March 29th
Just wanted to say that I'm very proud of my son, AJ, who is a second lieutenant currently serving in Iraq.
I spent my early years in the military as well - ending up a captain in the...
Removing cost from a business is often done without a thorough understanding of the impact that the change will make in the day-to-day operations of a company.
Changing staffing levels in one...
March 28th
"Problems are not the problem, coping is the problem."
--A quote from Virginia Satir, an American psychologist and educator, 1916-1988.
Often how we approach a business problem is far...
The tool we use to do business process improvement and analysis is ProForma's ProVision. A great tool! And this year there is a user conference in Mallorca, Spain, 23 - 24 May 2006. Please email...